Zeron® Business Process Management
Business process management is the basic work ideology of Zeron® V/4. The activity of the company is divided into individual business processes and each process has its own diagram of tasks that must be fulfilled. Each task has its own independent purpose, but united in the business process the tasks work together to achieve the goal of the entire process, like the blocks in the Lego® constructors. Each task has responsible employees and a deadline for implementation. Each operator has a central screen showing all tasks of all business processes he has responsibilities in, with deadlines for their implementation, respectively. Tasks are displayed to operators in the form of a working calendar. The business process management covers not only the tasks that are standard for the ERP system such as invoicing, payment, etc., but also typical CRM tasks such as phone conversations, emails, forms (completing contracts and document forms), showing the user instructions for work in real time, etc. I.e. the business processes can cover each aspect of your employees' work and, respectively, each aspect of the employees' work can be traced: what they have done, when they have done it, what decisions they have taken, were they late beyond the specified deadlines, etc.
Integrated BPM system
In Zeron® V / 4 BPM and ERP capabilities are fully integrated into one product, which puts it in the same category with the most powerful competitors in the market but at much more affordable prices.
Business process according to the standard
Zeron® V / 4 maintains diagrams of business processes standard "Business Process Model and Notation 2.0" ® of the American organization "Object Management Group" ®. Standard that unifies display and logic in different organizations.
Deployment in client requirements
During implementation we will work with you to "draw" the diagrams of all processes running in your company. In this way the ideas of management policy at the company will have a direct graphical expression.
Execution of business processes
Full implementation of the business process can be traced and analyzed in time. Working with business processes extremely facilitates proper development, implementation and management of quality system according to ISO (International Standards.
- ERP Historically, the business management software products have been established as separate systems for accounting, trade, manufacturing, etc. The ERP systems appear on the market as a solution to this problem by integrating all functionalities in one product.
- CRM The idea of the CRM-type systems is to facilitate and coordinate all activities undertaken when dealing with clients, the ultimate objective being to increase the success of sales and improvement of the post-sales customer service.
- BI Unlike the traditional reports usually used in the ERP software products which show two-dimensional information in columns, the BI reports show the information in three dimensions in the form of a cube with cuts and sections.